Carol Kallendorf, Ph.D.

A Carol Kallendorf, Ph.D./Jack Speer Publication

New Information
MBTI Resource Center

Team Performance: Turn Your People . . .

   

Great Teams Need Great Coaching

   
 

. . . Into a High Performance Team 

 

Organizations today are like sports teams.  You can't win by filling positions.  You hire stars who can score--who can take your organization to the top and beat the competition. 

And business today is not unlike a fast-moving game like basketball, soccer or hockey.

We know you can have a team full of star players, Star Performers Need Star Coachesbut unless they can combine their talents with the rest of the team in this fast paced, high-charged atmosphere of competition, their performance will be undistinguished.

In sports, 90% of the game is how efficiently you "move the ball down the field."  In delivering a product or service, it's the same thing.  You move the ball down the field through effective hand-offs, good communication, innovative strategy, and the ability to think and act together.

How do you turn a group of people into a high-performance team?

Hoisting Teams Up Won't Help PerformanceYou can't turn a group into a team by hoisting people into the air and scaring them witless.  Getting suspended in mid-air may cause excitement for an afternoon, but it teaches little about communication and trust over time. 

Ask yourself if the following elements of a successful team are present in your team.   If not, we can help you get there.

Hang Together or Hang SeparatelyA sense of shared fate.  Basketball teams don't have one winner and four losers, and neither do business teams.   The team wins or loses, even if there were outstanding individual performances.  Teams that are having difficulty often do not grasp this simple principle.  Our first step is to help a team understand what's on the line--win or lose.

Mirrors Show Us How We Look

 A Mirror that Reflects What's Really Happening with individual and team performance.  The mirror we use is made up of scientifically validated assessments, interviews and team analysis. 

We use assessments such as the MBTI, FIRO-B and CPI 260, all of which help paint a picture of how the team currently functions and how it can achieve its full potential.

Winning Teams Work Together

Establishing How the Team Will Work Together.   As team members understand each other, they become willing to cooperate to achieve their personal professional goals and to be a part of a winning team.  

We work with teams to establish roles, create operating agreements, define the interdependencies among the players, and establish who owns what responsibilities and who needs to know what information and when.

The communication process includes describing the task, recruiting people to its importance, building communication feedback loops and crating damage control mechanisms.   This process is often little understood and poorly described.  It is the most immediate opportunity for organizations to save millions of dollars.

For a complimentary consultation regarding your team,  its strengths and its opportunities, call or email us.  We'll be happy to discuss  your goals and what might be keeping you from achieving them. 

Carol Kallendorf. Ph.D.


Carol Kallendorf, Ph.D.



*When I got the call from an executive in the energy industry, he made it clear that the success of his project team was critical. 

"Careers--including his own--would b made or definitively broken on it.  The company would make its revenue projections  or not, based on the team's success. 

"So what was the problem?

"As I spoke with each team member, I found they were a really bright group--engineers, a couple of Ph.D.s, as well as experienced project managers.

"They looked like the dream team, but they were stuck.  If they kept going like this,  the project would fail.  For some of them, failure meant they would never work in that industry again.  

"To add to the challenge, they faced daunting environmental obstacles, were dependent on weather conditions (and it was hurricane season), and were under intense media scrutiny due to the company's past performance issues.

"The Delta Associates has over twenty years' experience working with teams like this facing challenges like this.

"We used a battery of assessments that clearly showed how the team was not coalescing.  We built on the knowledge they received from this process to create a working plan.

"The project finished on time and under budget--an unprecedented achievement in their industry. The team members not only succeeded in a difficult challenge--they also received professional tools that helped them move forward to the next challenge.  They reported that even their personal relationships improved greatly.

"These are the types of results we regularly deliver and that our clients have come to expect."